Buxmont Veterinary Hospital

Privacy Policy For Buxmont Veterinary Hospital

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Buxmont Vet (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices for collecting, using, maintaining, protecting, and disclosing your personal information, particularly concerning our SMS messaging services, if you are or become one of our clients. 

1. Information We Collect

We collect personal information that you provide voluntarily, including:

• Contact details (name, email address, mailing address, phone number)

• Pet information (name, species, breed, age, medical history)

• Payment and billing information

• Information automatically collected when you visit our website (IP address, browser type, usage details) 

2. How We Use Your Information

We use your information for business purposes, including:

• Providing veterinary services, appointment scheduling, and customer support

• Processing payments and billing

• Communicating appointment reminders, updates, and relevant pet care information via SMS or email

• Improving our website and services

• Complying with legal obligations 

3. Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers for functions like payment processing or IT support, who are required to keep your information confidential. Information may also be shared with other veterinary professionals for your pet's care, or if legally required. In a business transaction, your information might be transferred as an asset. For 10DLC compliance, no mobile information, including text messaging opt-in data and consent, will be shared with third parties for marketing or promotional purposes. 

4. SMS Messaging

By opting in, you consent to receive SMS messages related to your pet's care and appointments. Standard message and data rates may apply. 

• Opt-Out: Reply STOP to any message to unsubscribe from SMS communications.

• Support: Reply HELP or contact us for assistance. 

5. Data Security

We use security measures to protect your personal information, but no electronic storage method is completely secure. 

6. Your Rights and Choices

You can access, correct, or delete your personal information and manage communication preferences by contacting us. 

7. Changes to This Privacy Policy

We may update this policy periodically, and the effective date will change accordingly. Your continued use of our services means you accept the updates. 

8. Contact Us

For questions about this policy, contact us at:

Buxmont Veterinary Hospital
1724 Yardley Langhorne Rd
Yardley, PA 19067
215-741-0148
info@buxmontvet.com